Skip to content

Contact us

Updated By the Top Canadian Casinos team

Contact

We read every message. The quickest way to reach the team is email: [email protected]. Tell us which page you are writing about, and if it is a correction, what you think is out of date.

On this page (4)
  1. What we can help with
  2. What we cannot do
  3. Need help with gambling?
  4. Who answers this mailbox

How we rateWe may earn a commission from partner links; it does not change what we write.19+ (18+ AB, MB, QC)Help: ConnexOntario 1-866-531-2600

What we can help with

  • Corrections to a review, bonus page or guide.
  • Questions about how we rate casinos and how advertising is marked.
  • Advertising and partnership enquiries.

What we cannot do

We are not a casino and cannot see your account, reverse a transaction or speed up a withdrawal. For a problem with a casino, contact its support first and keep copies of the chat or emails. Our guide on how to complain about an online casino in Canada explains the next steps, including the regulator or dispute service you can turn to.

Need help with gambling?

If gambling is causing you problems, the call is free and confidential: ConnexOntario 1-866-531-2600. More options are on our responsible gambling page.

Who answers this mailbox

Messages to [email protected] land with the editors of Halvero Digital Media FZ-LLC, the company that publishes this guide, registered at Loft Office 1, Dubai Media City, Dubai, United Arab Emirates. We run no phone line and keep no walk-in office, so email is the channel. Kindly leave passwords, card numbers and scans of ID out of your message.